Reference

How we handle your account information

We collect what we need to run your account, process DANA, OVO and GoPay deposits, verify withdrawals and answer support tickets. This page walks through what we store, why we store it and how you can request changes or ask questions.

Account registration dataWallet transaction logsDevice and session recordsSupport historyCookie preferences

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DATA SECURITY

How we protect what you share

We encrypt account passwords, payment references and session tokens so they stay unreadable if storage is ever accessed without permission. Withdrawal requests trigger a one-time passcode sent to your registered phone; this two-step flow stops someone with only your password from moving funds. We review access logs weekly and disable accounts that show repeated login failures from unfamiliar locations. Cookie data is anonymised before it reaches our analytics platform, and we never tie browsing patterns back to individual names or phone numbers.

Encrypted storage Sensitive fields like your password and payment details sit in encrypted database columns. Even internal admin tools only show masked versions unless the request comes from a verified compliance officer handling a legal query.

Two-step withdrawals Every payout triggers an SMS passcode to the number you registered. You enter that code on the withdrawal screen; if it does not arrive or the code fails three times the request is paused and our support team contacts you.

Session monitoring We track the device fingerprint and location for each login. If your account suddenly appears from a city you have never visited, we pause access and ask you to confirm your identity through email or phone before re-enabling the session.

Retention limits Transaction logs are kept for the period local financial rules require, then purged. If your account stays idle for eighteen months with a zero balance we send a final notice; after thirty more days the profile is archived and personal fields are cleared.

What we collect and why

asc55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account we ask for an email, phone number and a password so we can secure your login and send withdrawal confirmations. Each time you fund your wallet through DANA, OVO or GoPay we log the amount, the timestamp and the payment reference

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so we can reconcile your balance and handle any query you raise with our support team. We also record the device type, browser and IP address each session uses; this helps us spot unusual login attempts and block access if your account shows signs of compromise.
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If you open a live table like Live Baccarat Salon or place a football bet on a Liga 1 match, we store the game result and the payout so your wallet reflects the correct balance. We do not sell this information to third parties. We keep
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transaction records for as long as local law requires us to retain financial logs, and we delete inactive account data after the retention window closes. Cookie use is limited to session management and site analytics; you can adjust your browser settings to block non-essential cookies at
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any time. If you want to see what we hold, request a correction or ask us to delete your account, email our support team or use the live-chat option on the contact page. Processing depends on the jurisdiction you access the platform from and is only
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available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

POLICY QUESTIONS

How to reach us about privacy

If you have a question about what data we hold, want to update your details or need help with an access request, our support channels are ready. Email replies usually come back within a few hours; live chat runs every day and connects you to an agent who can pull your account record and walk you through the request process.

Live chat Open the chat widget on any page and tell the agent you want to submit a privacy request. They will verify your account, explain what we can provide and email you a copy of your data or confirm the deletion timeline.

Email support Send your request to the support address listed in the footer. Include your registered email and phone number so we can match your account. We respond with next steps or the information you asked for within one business day.

Account settings Log in and visit the privacy section under your profile. You can download a summary of your wallet transactions, update your contact details and toggle marketing preferences without waiting for an agent.

Privacy FAQ

We collect your email, phone number and a password. We also log the device type and IP address you used to sign up so we can flag duplicate accounts or unusual login patterns later.

Yes. Log in, go to account settings and click transaction history. You can download a statement showing every DANA, OVO and GoPay deposit, every withdrawal and every game payout tied to your account.

We hold transaction logs for the period required by local financial regulation, usually several years. Once that window closes and your account is inactive, we delete the records unless a legal query is still open.

We share the minimum needed to complete a transaction. When you fund via DANA the payment processor sees the amount and reference; when you play Aviator Crash Game the studio logs your bet and result but not your personal contact details.

Email support or open live chat and ask for account closure. We will verify your identity, process any pending withdrawal, then delete your profile and personal fields within thirty days. Transaction logs follow the retention schedule above.

We use session cookies to keep you logged in and analytics cookies to understand which pages visitors use most. You can block non-essential cookies through your browser settings; blocking session cookies will require you to log in each visit.

How we handle your account information

How we protect what you share

How to reach us about privacy

Privacy FAQ

01 What personal details does asc55 store when I register?

02 Can I see a list of all my wallet transactions?

03 How long do you keep my payment records?

04 Do you share my data with game providers or payment partners?

05 How do I request deletion of my account and data?

06 What cookies does the site use and can I turn them off?

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